1. Data Controller
Markus Thinnes
MTeX K.K. — Europe Office, Markus Thinnes, Picassoplatz 4, 4052 Basel
thinnes@mtex-inc.com
Phone: +41 79 955 11 33
2. Types of Data Collected
a) Information You Provide
When you contact us, we may collect:
- Name
- Email address
- Company name
- Phone number (if provided)
- Message content
b) Information Automatically Collected
When you visit our website:
- IP address
- Browser type and version
- Pages visited and time spent
- Referrer URL
- General location information (country, region)
3. Use of Data
- Communication: To respond to inquiries
- Service Provision: To deliver requested sourcing services
- Legal Compliance: To comply with applicable laws
- Website Improvement: To analyze usage patterns
4. Legal Basis for Processing
- Contractual Necessity: Processing to fulfill agreements
- Legitimate Interests: Processing for business interests
- Consent: Processing based on your explicit consent
- Legal Obligation: Processing required by law
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. Data is shared only with service providers who assist in operating our website (under data processing agreements) or when required by law.
6. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
7. Data Retention
- Contact inquiries: 3 years (or until business relationship ends)
- Email communications: 5 years for contractual/legal purposes
- Website usage data: 90 days maximum
- Business records: As required by law (up to 10 years)
8. Your Rights (GDPR)
- Right of Access: Request a copy of data we hold about you
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Request data in a portable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, contact: thinnes@mtex-inc.com
9. Cookies & Tracking
This website may use cookies to enhance functionality and analyze usage. We do not use cookies for targeted advertising or behavioral tracking without your explicit consent.
10. Website Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
11. Contact & Complaints
Data Protection Inquiries:
thinnes@mtex-inc.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Last updated: April 2026